University of Phoenix Reviews

Based on 244 customer reviews from our shopper community, University of Phoenix’s overall rating is 3.92 out of 5 stars and 89% of reviewers recommend this brand. Detailed ratings are also provided below to help you learn more about this brand. 67% of reviewers consider University of Phoenix overall a good value option, based on a rating of 3.0 from 3 votes. The most common issue with University of Phoenix is around Price & Quality based on a rating of 1.0.

3.9

244 Reviews

Overall Rating

5 Stars

68

4 Stars

138

3 Stars

11

2 Stars

5

1 Star

22

Good Value

3.0

Price & Quality

1.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (244)
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Holly_Jobs
May 05, 2023
"The overall experience is great"
The overall experience is great. Some classes had assignments that were more busy work. The discussion question format needs a huge overhaul because that also is something that is more busy work than anything to fulfill participation aspects of the class. It would be great to implement more visual interactions like Flipgrid or something.
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Elijah.Thomas
May 04, 2023
"Whatever change that was implemented to…"
Whatever change that was implemented to login has made it difficult for me to login at work to check on my grades or submit my Assignments. I have been trying to log on for 2 days with no success
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katikyt
May 01, 2023
"My enrollment counselor Omar was…"
My enrollment counselor Omar was awesome from enrollment to complete
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BrandonBates
April 28, 2023
"What was worrisome to me is the fact…"
What was worrisome to me is the fact that I turned work in five days late. I was in touch with my instructor and literally wrote my last paper explaining exactly what was going onat work. Again I understand late work less points but to turn in all the work and get zero credit for it was a liter kick in the no no square!! Funny part was I received a post note for the work I turned in yet no credit for the work I did.
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happymouse570
April 27, 2023
"Experience Analysis"
So far through my courses, I have a great experience. Although, there are only a few times payment plans could be so-so. Each time there is an issue I receive a call on the spot and fixed as soon as possible. Teachers arw amazing each one with positive criticism no matter how bad an essay could look. They will still try their best to guide you along your path.
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TheresaRay
April 27, 2023
"Easy to understand how to use the…"
Easy to understand how to use the online school. Test are designed to make sure you understand the material being teached.
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Bob.Barnes
April 27, 2023
"During my MBA program"
During my MBA program, I have thoroughly enjoyed my time with the University Of Phoenix. With the broad range of courses and the interaction with other students and faculty that are worldwide, I find it incredibly insightful and enjoyable each and every course. What separates the University of Phoenix from others and sets them above and beyond most is that its programs and staff have an actual understanding of distance learning and how to be successful with this type of instruction. I was fortunate enough to take several online courses through a few other colleges, and Phoenix blows them out of the water; there is no comparison. If you are considering online schooling and the University of Phoenix has the degree or courses you need, I could not recommend them enough. They will work with you every step of the way to ensure your success in your academic endeavors.
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BillMyers
April 27, 2023
"Interesting"
Going back to school has really been a challenge, but I have enjoyed the most of it the late night studying I could’ve done without, but overall I have enjoyed myself and the experience that you had given me
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TanyaButler
April 27, 2023
"Great work life balance"
The experience is great because I am currently looking for work and being able to balance the work like with online is going really well. The resources help me out a great deal in self learning and when I need to reach out it's always available.
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orangegorilla253
April 27, 2023
"It's frustrating I had to resend…"
It's frustrating I had to resend paperwork a handful of times. But all in all I do recommend UOP.
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EmmaKing
April 27, 2023
"University of Phoenix provided me with all the support I needed"
University of Phoenix provided me with a great experience for online courses. The teachers were available to answer any question and the support team is quick! Every time I needed to reach out the answer was in a timely manner.
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silverswan715
April 27, 2023
"The first class I had was rocky"
The first class I had was rocky. I didn't have a good experience. After I learned what was expected, I had no academic issues. My financial aid was another issue. I had 2 issues with financial aid. Fortunately, things were ironed out.
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Felicia.Carpenter
April 27, 2023
"I enjoyed the flexibility of the MBA…"
I enjoyed the flexibility of the MBA program. It allowed me to complete the program, and learn at my own pace. That allowed me to maintain a good work, life, and educational balance.
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MiguelOwens
April 27, 2023
"Quality of the lesson"
Having to read through the book without anyone to help us understand what we’re reading is rather stressful. I realize that we can message instructors but what about the stuff we don’t realize we misunderstood until our tests and exams?

I do like everything else though.
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yellowgoose153
April 27, 2023
"I felt my instructor graded a few of my…"
I felt my instructor graded a few of my assignments improperly.

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Questions & Answers
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What made you choose university of phoenix over similar businesses?

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Do they ever give you your damn fasfa?

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Clarence.Watkins
September 06, 2019

“Not unless you call them and raise hell. It still takes them about a week after you do to release the funds. Good luck.”

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Can you share a success story using university of phoenix?

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LucasReid
September 06, 2019

“I have been a student at the University of Phoenix for a few years now and I have finally had enough, I will be transferring as soon as my current class is over. There are several issues with their assignments, such as the course content not matching the assignments, the assignment instructions missing crucial information causing double work, and the forced team/group assignments. The team/group assignments were the final straw for me. I am constantly teamed up with individuals who are intelligence challenged (I'm trying to be nice), who are unable to comprehend the course material even though they are in a 300 level class, and who cannot compose a complete sentence. As a result, my grade is negatively impacted due to the shortcomings of my teammates. The university has also mismanaged my Pell Grant and will not release the funds that I have earned until I call and ask what the heck is going on. I strongly advise against enrolling at the University of Phoenix, unless you are one of those people that I was speaking of, if so then you should fit right in.”

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